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Technical Operations and Planning

Technical Operations and Planning solves business problems with creative, solutions-based thinking that maximizes technology expenditures and University resources. We serve the University and surrounding community by automating, streamlining, and supporting the business operations of all units within the Division of Business Affairs.

Mission

The Technical Operations and Planning unit provides business analysis, process improvement strategies, project management services, and technical leadership to facilitate efficient and cost effective uses of technology to support the human resource, financial, facility, police, risk management, and auxiliary operations that the units within the Division of Business Affairs provide the University.

Vision

Technical Operations and Planning works with our UNC-Charlotte partners to provide reliable, efficient, and easy to use technology solutions that power business operations in a cost effective manner.

Values

DO THE RIGHT THINGS
We are driven by the business needs of our customers and their strategic goals for supporting the University mission. We partner with the business units we serve to understand their operational needs and measure our success through theirs.

DO THINGS RIGHT
Excellence is the expectation in everything we do. Above all, we bring solutions-based thinking and positive attitudes to establish partnerships with our customers and realize solutions that meet their needs and maximize University resources.

Motto 

Do the right things. Do things right