Paula joined UNC Charlotte in May of 2000 as part of the Payroll Department. During her time in Payroll, Paula served as the Assistant Payroll Manager. In 2005, she filled in as the Interim Payroll Manager. Paula assisted with the implementation of Banner HR. She earned her Fundamental Payroll Certification through the American Payroll Association in 2013. In March of 2015, Paula joined Financial Systems Support as the Financial Systems Application Tech.