David Tobelman, Director Technical Operations and Planning
David Tobelman
Director, Technical Operations & Planning
Cone 310

David has over 25 years of experience in information technology including over 10 years experience in higher education and 15 years in IT consulting and IT professional services management.  David holds a BS in Management Information Systems from High Point University.  Prior to his current position, he was the Executive Director of Information Systems at the Savannah College of Art and Design.

Terri Reeves
Theresa "Terri" Reeves
Director, TOP Project Management Office
Cone 310

Terri has 20 years of collective experience in Information Technology in Project Management and Application Development.  Her experience includes leadership, technology strategy, risk management, resource management, infrastructure upgrades, requirements analysis, software implementations, development and support, as well as support for legacy mainframe systems.  Terri holds a Bachelor’s Degree in Computer Science from East Carolina University, and has completed...

Ricky Barnes, ITS Project Manager
Ricky Barnes
ITS Project Manager
Cone 310

Ricky has over 25+ years in Information Technology applications systems.  Ricky has demonstrated success leading onsite and offshore teams in the development, integration, enhancement and support of global business applications.  Ricky holds a BS in Computer Science from Jackson State University and is PMP certified.  He also earned a certificate in Business Analysis, Business Process Management and Six Sigma Green Belt from UNC Charlotte Continuing Education....

Jessica Thomason Dudley
ITS Project Manager
Cone 310

Jessica is Project Management Professional (PMP) certified with over 10 years of collective information technology experience in the fields of database management; web application and software development; systems analysis; and project management. She holds a bachelor’s degree in Information Systems and master’s degree in Information Technology and Management from The University of North Carolina at Greensboro. She also holds certificates in Business Analysis, Business...

Jeff Nanney
ITS Project Manager
Cone 310

Jeff is a 25 year Information Systems professional with experience in Web, Middleware, and Database applications development.  Jeff has analyzed, developed and implemented complex systems in the manufacturing, banking and shipping logistic industries.   Jeff holds certificates in Microsoft Development Tools, Project Management, Business Analysis, and Process Management.  Jeff is also a certified Six Sigma Green Belt.  Jeff is a graduate of Appalachian State University...

Roberto Ortiz-Zayas, ITS Project Manager
Roberto Ortiz-Zayas
ITS Project Manager
Cone 310

Roberto has over 20 years’ experience in Information Technology. After earning a Bachelor's Degree in Business Administration, with a minor in Computer Science at the Universidad Central de Bayamon, Puerto Rico. Roberto also spent 7 years as an Academic Systems Administrator for the Medical School of Puerto Rico, managing Jenzabar EX user and software vendor relationships. In addition, in the past year, he was employed at Johnson C. Smith University as an Application Support Analyst II...

Chris Kicinski
Business and Tech Application Analyst (PPS)

Jared Waugh
Business and Tech Applications Analyst (HR)

Eric Bowers
Business & Tech App Technician (HR)

Heather Mclendon
Director Financial Systems Support

Heather began her professional career at UNC Charlotte over 22 years ago and has served in her current role as director of financial systems support for over 16 years.  Prior to her current role, she held positions in the Payroll and Budget Offices.  Her experience is in business systems analysis, including process, organizational, and interface analysis; enterprise business application planning, security, knowledge, support, and training; and business system...

Elizabeth Palian
Asst Dir of FSS & Sr. Business Systems Analyst

Elizabeth has 25+ years experience in computer applications analysis, development, implementation, training, troubleshooting and user support.  She has developed and applied her knowledge across multiple fields, including: accounting; banking; education; law; private and public grant and trust compliance; retirement plan administration; and healthcare . Elizabeth is a member of the SciQuest Customer Advisory Board and has presented by invitation at several North Carolina and...

Paula Boettcher
Financial Systems Application Technician

Paula joined UNC Charlotte in May of 2000 as part of the Payroll Department.  During her time in Payroll, Paula served as the Assistant Payroll Manager.  In 2005, she filled in as the Interim Payroll Manager.  Paula assisted with the implementation of Banner HR.  She earned her Fundamental Payroll Certification through the American Payroll Association in 2013.  In March of 2015, Paula joined  Financial Systems Support as the Financial Systems...

Denice Ferguson
49er Mart Systems Administrator

Denice has over 16+ years working in Higher Education. Prior to joining the staff at UNC-Charlotte, she worked at Fayetteville State University in the Accounts Payable and Purchasing Dept. where Denice played a key role in the implementation of the SciQuest Application eProcurement System. In her current role as a Business Systems Analyst at UNC-Charlotte, she serves as the System Administrator for the 49er Mart, facilitates training sessions for campus users and financial...

Latonja Miller
Financial Services Security Administrator

LaTonja has over 24 years of experience in information technology with over 14 years in higher education.  LaTonja transferred to UNC Charlotte from Winston-Salem State University in 2004.   She has experience in IT consulting, project management, technology support, web development and content management.  LaTonja holds a BS in Computer Science from Winston-Salem State University.

Lloyd Tiamfook
Business Systems Analyst

Lloyd Tiamfook has been with UNC Charlotte for 4 years.  He started as the 49er Mart System Administrator in 2013.  In 2015, he became the Business and Technical Application Analyst supporting the Banner Human Resources and Accounts Receivable modules.  Lloyd has been in an IT support role for over 10 years, serving as a systems administrator and web developer in the private sector.  Lloyd holds a BS in Elementary Education from Florida A&M University....

Donna Cochran
Kronos Administrator

Donna Cochran is an alum of UNC Charlotte and has been with the university for 5 years. She started as a Business Services Coordinator in 2012 and then transitioned to a Technology Analyst in 2013. In her current role as a Business and Technology Analyst for Financial Systems Support, she serves as the Kronos WFR System Administrator for the university. Prior to her time at UNC Charlotte, Donna worked at Charlotte-Mecklenburg Schools for 9 years in various roles with a heavy...

Derik Screen
Financial Services Reporting Analyst

Derik Screen is a Graduate of the Virginia Military Institute class of 2004 and has served as the Financial Systems Reporting Analyst since 2013.  Prior to Derik’s role at the university he was the manager of Business Intelligence and Analytics at Europa Sports Products.  

Richard John
Business Systems Analyst

Richard has over 30 years experience in administrative systems management for higher education, specializing in financial services. Prior to UNC Charlotte, he managed the Banner ERP and Ellucian Operational Data Store as the Director of Administrative Systems at Virginia Commonwealth University, including systems integration and data engineering efforts. Early in his career he held several positions at the global accounting firm Peat Marwick (now KPMG). He holds a B.B.A. from the...